GDPR Compliance Statement

Effective Date: September 16, 2026

Our Commitment to Data Protection

While meadow-photon.com is based in South Africa, we recognize that some of our website visitors may be from the European Union. We are committed to protecting personal data in accordance with the principles of the General Data Protection Regulation (GDPR), even though it may not directly apply to our operations.

Legal Basis for Processing

When we collect and process your personal information, we do so based on one or more of the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for a specific purpose
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not overridden by your rights and interests

Data We Collect

We collect only the information necessary to provide our services:

• Contact information (name, email address)
• Information about your property and project requirements
• Communication history related to your inquiries or projects
• Technical information (IP address, browser type) collected automatically through website use

Your Rights Under GDPR

If GDPR applies to you, you have the following rights:

• Right to access: You can request copies of your personal data
• Right to rectification: You can request correction of inaccurate or incomplete data
• Right to erasure: You can request deletion of your personal data under certain conditions
• Right to restrict processing: You can request that we limit how we use your data
• Right to data portability: You can request transfer of your data to another organization or directly to you
• Right to object: You can object to processing of your personal data under certain conditions
• Rights related to automated decision-making: You have rights regarding automated decision-making and profiling (note: we do not use automated decision-making)

Exercising Your Rights

To exercise any of these rights, contact us at [email protected]. We will respond to your request within one month. If your request is complex or if we receive multiple requests, we may extend this period by two additional months, in which case we will inform you.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When determining appropriate retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk from unauthorized use or disclosure, and applicable legal requirements.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

International Data Transfers

Your data is processed in South Africa. If you are located in the EU, this means your data is transferred outside the European Economic Area. We ensure appropriate safeguards are in place to protect your information when it is transferred.

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected individuals within 72 hours of becoming aware of the breach, as required by GDPR.

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in the EU member state where you live or work, or where the alleged violation occurred.

Contact Information

For questions about our GDPR compliance or to exercise your rights, contact us at:

Email: [email protected]

Address: 142 Kloof Street, Gardens, Cape Town 8001, South Africa

Updates to This Statement

We may update this GDPR Compliance Statement from time to time. Changes will be posted on this page with an updated effective date.