Privacy Policy

Effective Date: September 16, 2026

Information We Collect

When you contact us through our inquiry form or via email, we collect the information you voluntarily provide, which may include your name, email address, and details about your property or project. This information is used solely to respond to your inquiry and provide the services you request.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and provide requested information
• Schedule site visits and consultations
• Prepare proposals and project documentation
• Communicate about ongoing projects
• Improve our services based on feedback

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Information may be shared with service providers who assist us in operating our business, such as email hosting services, but only to the extent necessary for them to perform their functions.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project-related information is typically retained for the duration of the project plus a reasonable period afterward for warranty and reference purposes.

Cookies and Tracking

Our website uses minimal cookies to improve functionality. We use local storage to remember your cookie consent preferences. We do not use tracking cookies or share data with advertising networks. For more details, see our Cookies Policy.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for processing
• Object to processing of your information

To exercise these rights, contact us at [email protected].

Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.

Contact Information

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Email: [email protected]

Address: 142 Kloof Street, Gardens, Cape Town 8001, South Africa